Kaimac From Macrumors.com:
11am - Go to ATT Store - "Sorry no iPhones for sale, we only had about 40 of them", I go home.
7:45pm - Friend calls from Apple Store in Norfolk saying they still have 16GB White and Black iPhones, no line....get in car and go.
8:30pm - In the store buying two new white 16GB iPhones.
8:35pm - Apple reps says when they try to process my order, ATT has my account locked for no upgrade on iPhone eventhough I'm and iPhone 1 owner. Apple says to dial 611 on my iPhone and have them check their system.
[...]
9:05pm - They Still can't check me through the system at the Apple store, 16GB iPhone blacks are gone and they only have a few 16GB whites left, two of which are sitting in front of me and I can't buy them.
9:15pm - Apple manager comes over and says I have to come back. They take the two 16GB iPhones away from me and sell them to someone else. I leave.
Steve, You have a major problem with this ATTpple business model when I can't go into your stores anymore and buy an iPhone without ATT saying I can. ATT controls this whole buying channel for you and the experience sucks, plain and simple. [...] Seriously, I left with over 650$ of product sitting at the register because ATT had and error in their system and said I couldn't buy YOUR product. What a joke. I won't be back to upgrade to a 3G anytime soon. [...] Service like this will eventually catch up with you, it always does.
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It's July 11, 2008, and you know what that means: It's the launch of the first major revision to the iPhone since it came out a year ago.
There was just one problem: Apple's activation system was not prepared to deal with the traffic, and immediately slowed to a crawl or a halt. Thousands of would-be customers are waiting in line right now to buy and can't because of Apple's new rules about in-store activation.
